Background

Bravada was formed in 2014 with a strategic objective to quickly develop into the penultimate provider of commercial and residential waterproofing services to the Victorian building industry. Achievement of this strategic outcome was to be driven by an industry leading approach to quality, business accreditations & certifications, back end support services, selective staff recruitment, staff training & development and key supplier alliances.

Having started in 2014 with a team of seven, Bravada today employs over 40 people and has developed a reputation among suppliers and industry bodies as being the industry benchmark for quality, reputation, innovation and customer service.

Quality Approach

All waterproofing requires an uncompromising approach when it comes to the works specification and the selection and application of products. For a new construction project, waterproofing typically accounts for 2 – 3% of the total project budget yet water leaks and related issues account for circa 80% of warranty & defect claims. Further heightening the importance of quality waterproofing is the fact that the vast majority of applied waterproofing membranes are quickly covered over by tiles and other materials as part of the construction process. This means that the quality of the waterproofing installation cannot be readily assessed when the application has been completed and any substandard waterproofing installations only become evident when something goes wrong.

Bravada’s industry leading approach to quality is compromised of key elements:

Quality Products – Bravada recommends and uses only those products that are sourced from its leading Australian based suppliers and where the manufacturer’s full product warranties apply.

Technical advice – Bravada’s experienced technicians can recommend the best products for your project and where required can draw upon technical input from our strategic product suppliers.

Insurances & Certifications – Bravada maintains all required insurances including Public Liability, Products Liability & Workers Compensation Insurance and Bravada holds numerous industry certifications & accreditations including:

  • Commercial Builders Licence (limited)
  • Domestic Builders Licence (Limited)
  • cm3 – prerequisite for many commercial builders in support of a contractor’s OH&S System.
  • AS/NZS 4801:2001 – in support of Bravada’s Safety Management System.
  • iPRO LIVE – prerequisite for many govt & health authorities in support of a contractor’s OH&S and quality systems.

In addition to the above, Bravada maintains pre qualifications with various Body Corporate Managers & Facility Owners/Managers (ie; shopping centre managers, universities, health institutions, etc) that provides for Bravada to conduct ongoing works on their respective facilities.

Applicator Training – This is a key focus for Bravada and all of its Applicators have received extensive training, both on site and from our strategic product suppliers. In addition, all of Bravada’s Applicators are required to hold a Certificate III  in Waterproofing which has been obtained from industry recognized training institutions such as Melbourne Polytechnic. In support of its quality control measures, Bravada does not engage sub contractors to carry out waterproofing works and Bravada’s Applicators are permanent employees.

Warranties – Waterproofing works completed by Bravada are supported by meaningful warranties, as unlike many waterproofing contractors operating today, Bravada is a large and robust business that plans to be around for the long term. Warranties for completed works are typically for a period of 7 years, although in some cases  longer warranties may be available based on the membrane type and any extended warranties that may be available from the product manufacturer.

Accreditations & Memberships

AssociationsDetails
Zurich Steadfast Business InsuranceGeneral & Public Liability – $20.0m
Solution Underwriting Agency Pty LtdWorkers Compensation Insurance
Gallagher BassetProfessional Indemnity Insurance
FairWork Commission AustraliaEBA Bravada Pty Ltd (AG2015/1515)
HIAMember since March 2014
MBAVMember since September 2014
VBA – Commercial Builders LicenceCB-L 45224
VBA – Domestic Builders Licence DBL - 45957
Domestic Building InsuranceQBE Policy - 410066763BWI-1
iPRO Live Vendor ManagementAccredited 7th December 2016
Cm3 Contractor AccreditationPrequalification Number: 015237
IICRC – Institute of Inspection Cleaning & Restoration CertificationSenior Technicians accredited for Water Damage Restoration

Bravada Leadership Team

Bravada’s Leadership Team is comprised of the following key managers:

Gary McMahon (Managing Director)

Gary McMahonOver 30 years experience in working for blue chip corporate companies including Mobil Oil Australia, National Foods and Lion Dairy & Drinks and specialised in the management of independent 3rd party networks and related corporate governance and company asset management issues. Held senior management positions with all these employers, including the most recent position of Franchise & Distributor Director for Lion Dairy & Drinks.

Why get involved in the Waterproofing Industry?

“Victoria’s Waterproofing Industry has a chequered history and in an unregulated building trade the bar was set low in terms of the quality of works, customer service, professionalism and contractor credibility & reputation.

The opportunity existed for a new entrant to the waterproofing industry to take on an innovator role and to establish itself as an industry leader able to meet the increasingly demanding requirements of the more discerning builders & other clients requiring waterproofing and related building services.

Through its focus on strategic supplier partnerships, recruitment, training, customer service & capability build, Bravada has already established itself as the industry’s new benchmark and it will continue to focus on these key areas as it further increases its operational capability and the range of services it offers to the market and its valued clients”.

Andrew Milan (Director & Operations Manager)

Andrew MilanOver 15 years experience in the waterproofing industry and holds a Cert IV in Building Construction along with a Commercial Building Licence.

Widely regarded within our industry and amongst suppliers as one of the most knowledgeable waterproofing experts within the Victorian construction industry. Working in the commercial building sector with the likes of architects, engineers, construction managers & supplier’s technical staff is a mainstream activity for Andrew as is developing effective solutions for projects with specialised and demanding requirements.

Ryan Paterson (Development Manager – Facility Maintenance & Concrete)

Ryan Paterson

Over 13 years experience in the Victorian building & construction industry, initially dealing in the plumbing, maintenance & tiling trades but specialising in waterproofing over the past 7 years.

Ryan has been with Bravada since its commencement and in this period has added concrete repairs, remediation & coatings to his areas of expertise. Ryan now specialises in working with facility owners / managers, maintenance managers, engineers and other consultants in developing and implementing project works and maintenance programs in problematic areas where mainstream trades typically don’t have the required expertise, range of  services or operational capability.

Todd Laidlaw (Development Manager – Residential and Tiling / Remediation)

Todd LaidlawTodd joined Bravada in May 2016 from his prior position as a Technical Sales Consultant for Sika Australia, where he worked for 3 years. Todd has over 11 years of experience in the waterproofing industry, including 5 years in the role of State Manager (VIC & SA) for Megasealed Australia.

Since joining Bravada Todd has further enhanced Bravada’s effectiveness in servicing the requirements of its Residential Builder clients and in developing tailored specifications to suit the needs and construction processes of individual builders.

Todd has also overseen the growth and capability build of Bravada’s Tiling & Remediation Team and is now working closely with the likes of Owners Corporate Associations, Owners Corporation Committees / Managers and the Property Management Departments of leading Real Estate Agents in developing and implementing rectification programs & works for problematic areas such as balconies and internal wet areas that typically require a scope of works inclusive of substrate demolition, screeding, waterproofing, tiling and related activities.

Suppliers

Bravada proudly uses and recommends quality products supplied by the following manufacturers:

Training

Training – The key to quality applications & industry leadership

A mainstay of Bravada’s  strategy in pursuit of being widely renowned as the industry leader for quality & reliability is its ongoing commitment to the training and accreditation of its Applicator Teams and their Supervisors.

In addition to extensive inhouse training programs, Bravada utilises external organisations to provide specialist training to its field employees as follows:

Melbourne Polytechnic – Provision of Certificate III in Waterproofing training & accreditation.

This is currently the only industry recognised waterproofing training available in Victoria. Each year Bravada enrolls those of its Waterproofing  Applicators who don’t hold this accreditation and in 2017 Bravada is funding 5 Applicators to attend this course.

Supplier Training – Utilising available training courses through its strategic supplier partners such as Ardex, BASF, Tremco & CETCO.

An Annual Training Program is developed & implemented for each of Bravada’s Departmental Field Teams whereby team members are provided with specialty training aligned to the technical requirements of their respective Field Team and the type of works they typically perform.

Registered Training Bodies – Including industry bodies such as the MBA along with independent organisations for training & accreditation in various safety system tickets required in the building & construction industry.

Again an Annual Training Program is developed & implemented for each of Bravada’s Departmental Field Teams whereby team members are provided with the required tickets and accreditations typically required for working in their respective Field Team in support of complying with industry regulations and performing all allocated tasks safely.